Do I need a credit card to start?
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No. Free is a permanent plan, not a trial. It has no deadline, requires no payment information, and never converts to a paid plan automatically.
What is "Ask My Boat"?
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Upload a manual, survey report, or service document and Ask My Boat reads it and pulls the key details — specs, equipment, service items — into your boat record. Setting up your first boat includes 25 document analyses free, and every plan includes a monthly allowance after that.
Can I upgrade or downgrade later?
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Yes, any time from your account settings. Upgrades take effect immediately. A downgrade never deletes your existing records; it only prevents new actions above the Free plan limits.
What happens when I reach my boat limit?
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Your existing boats always stay viewable and exportable. One boat stays fully editable on Free — you choose which — and the rest become read-only until you upgrade again. Nothing is ever deleted.
Can I use VesselTwin from ChatGPT or Claude?
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Free includes limited ChatGPT access for listing vessels and checking sanitized record status. Owner Pro adds the complete ChatGPT and Claude connector with sanitized search and maintenance tools. Neither access level can read sensitive identifiers, locations, document contents, notes, photos, vendor details, or costs, and neither can change your records. Read the setup guide.
What stays free forever?
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The record itself. Maintenance history, parts, expenses, documents, photos, reminders, sharing with vendors and collaborators, and community features are free on every plan — record-keeping is never capped. Paid plans add more boats and a larger monthly document-analysis allowance.
What is the refund policy?
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Your first Owner Pro purchase has a 30-day refund window. Submit the request through Support in VesselTwin, or use the public Contact form if you cannot access your account.