DMCA Notice and Takedown Policy

1. Summary

VesselTwin respects intellectual property. This page is our notice and takedown policy under §512(c) of the U.S. Digital Millennium Copyright Act (DMCA). If you believe your copyrighted work has been used on VesselTwin without authorization, you can ask us to remove it using the procedure below.

2. Designated agent

VesselTwin has registered a designated agent for receiving §512(c)(3) notices with the U.S. Copyright Office.

• Agent ID: DMCA-1072864
• Email: dmca@vesseltwin.io
• Mailing address: [VESSELTWIN_POSTAL_ADDRESS], attn: DMCA Agent

3. How to file a takedown notice

A complete DMCA notice must include all six elements required by §512(c)(3):

1. Identification of the copyrighted work you claim has been infringed (title, registration number if any, links to the original).
2. Identification of the material on VesselTwin you claim is infringing, with enough detail for us to locate it (URL or path within VesselTwin).
3. Your contact information: full name, mailing address, telephone number, and email address.
4. A statement that you have a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
5. A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf.
6. Your physical or electronic signature.

Filing options:

• Email (primary): dmca@vesseltwin.io with the six elements above.
• Programmatic API (for rights-holders running automated tooling): POST /v1/dmca/takedown, throttled to 5 notices per hour per IP.
• A public web form at /dmca/file is planned but not yet available. Until it launches, use email.

4. What happens after we receive a notice

• We acknowledge receipt to the claimant by email.
• We review the notice under §512(g). If facially compliant, we remove or disable access to the material and notify the uploader, including a copy of the notice (with the claimant's direct phone number redacted unless you instruct us otherwise).
• If the notice is deficient (missing one of the six elements above), we tell the claimant what's missing and do not act on the notice until the deficiency is cured.
• We retain a record of every notice and the action we took.

5. Counter-notice procedure

If your content was removed and you believe in good faith that it was a mistake or a misidentification, you may send a counter-notice under §512(g)(3). A counter-notice must include:

1. Your physical or electronic signature.
2. Identification of the material that has been removed and the location at which it appeared before removal.
3. A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
4. Your name, address, phone number, and a statement that you consent to the jurisdiction of the federal court in the judicial district of your address (or if your address is outside the U.S., to the U.S. District Court for the District of Delaware), and that you will accept service of process from the claimant or their agent.

Send counter-notices to dmca@vesseltwin.io. We will forward each counter-notice to the original claimant. If the claimant does not notify us of a court action against you within 10 to 14 business days, we may restore the material.

6. Repeat infringer policy

Each accepted takedown against a user's content increments a strike counter on that user's account. When a user's strike count reaches 3, the account is locked under our repeat-infringer policy and may be terminated. Strike decisions are recorded in our admin audit log; contested strikes can be reviewed by emailing legal@vesseltwin.io.

7. Warning — knowingly false statements

Under 17 U.S.C. §512(f), any person who knowingly materially misrepresents (i) that material is infringing, or (ii) that material was removed or disabled as a result of mistake or misidentification, may be liable for damages — including costs and attorneys' fees incurred by the alleged infringer, the copyright owner, or VesselTwin as a service provider — caused by our reliance on the misrepresentation.

8. Other types of complaints (not DMCA)

Not every takedown request falls under the DMCA. For non-copyright issues:

• Trademark infringement → legal@vesseltwin.io
• Privacy, right of publicity, or appearing in someone else's photo → privacy@vesseltwin.io
• Acceptable-Use violations (harassment, illegal content) → legal@vesseltwin.io

9. Contact

DMCA notices: dmca@vesseltwin.io
General legal: legal@vesseltwin.io
Designated agent ID: DMCA-1072864
Related documents: Terms §10.5 (Acceptable Use — copyright)